If you want to increase the profitability and profitability of your business, you must first automate key business processes.
For this purpose we implement and integrate the main CRM-systems: "Bitrix24", amoCRM, "Megaplan" and others. Our specialists successfully adapt the software for different business areas.
CRM helps increase profits because it improves the usual course of work: it prevents errors, increases employee productivity, and automates processes. After integrating the system you get a powerful tool for the work of managers and employees from other departments. Due to the competent construction of business processes you can increase business efficiency by 20, 30 or even 50%..
Why is it necessary to implement a CRM-system?
CRM-system automates the relationship with customers, allows you to plan and monitor the work of employees, to develop a customer-oriented business. You should implement a CRM system if you have faced at least a few of the following problems:
- you do not have an understanding of what tools to get 100% return from the business;
- employees actively imitate work, and it is impossible to assess their real effectiveness;
- sales managers are lazy to call and press the client, ignore the sales plan;
- you do not track the effectiveness of advertising and do not know how to optimize costs;
- you do not know at what stage of the sales funnel the main pool of customers is lost;
- you lose a lot of time on bureaucracy, reports, approvals and correspondence by mail;
- there is no base of regulations, and you have to answer the same questions every time;
- together with managers, the company leaves their client base and all information about their work;
- employees from different departments do not have a unified system of communication.
Introducing CRM for different types of activities
Trade
Retail and online stores
Services
Construction, logistics and travel companies
Services
Cab, food or flower delivery services
Consulting
Law, consulting and real estate firms
What tasks solves the CRM-system?
- Data management and sales management
- Increased employee efficiency and productivity
- A personal history of the relationship with each customer
- Collection of information about transactions, stimulation of repeat orders
- Standardization and optimization of business processes
Creating a CRM system and integrating it into business processes is one solution to eliminate all weaknesses. In one service you will have access to information about who the company's customer is, what he wants to get, for what reason and where he comes from.
The cost of implementing CRM-systems starts at 224 dollars
Take company management to the next level
Stages of CRM integration in the business
We immerse ourselves in the customer's business and analyze how sales happen. We study interaction scenarios, build the logic of working with customers and processes in CRM.
We build a sales funnel, visualize the entire transaction cycle from the first touch with the product to the signing of the contract, identify the causes of rejection of potential customers.
We adapt the features of the CRM-system to the requirements of the customer, create accounts, differentiate between the rights of administrators and users.
We integrate the necessary communication channels: telephony, chats, messengers, mailing services, social networks, etc.
Completely replace manual work of managers with automated accounting tools. From now on, you don't need to use many programs and individual files.
We teach managers how to work with the configured system. If necessary, we record video instructions for operative immersion in the work of new employees.
We help solve technical issues, consulting after the launch and implementation of CRM, provide warranty service system.
Our Guarantees
We are a partner of Bitrix24 and have 1C-Bitrix certified specialists in our team, which guarantees the highest level of practical competence and understanding of the product. Our team is constantly working on the implementation of CRM in business and has extensive experience in implementing similar tasks.
KNOW
We will solve your tasks in the most comfortable time for both parties. We provide prompt project support from the Bitrix24 team. We write down all the KPIs in the contract and give a financial guarantee that they will be met.
WE CAN
We work to the letter of the law. We draw up an official contract, transfer all rights to the developed content to the customer and guarantee the confidentiality of information. We ensure compliance with the Law on Personal Data and do not allow third parties to access important documents.
